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SmugMe for clinics

Busy visits create more work than the visit. SmugMe prepares it before checkout.

Pediatric, family and specialty practices carry the same documentation, letters, referrals and follow-up as a health system, without the staff a health system uses to absorb them.

Well-child visit · 7 years2:10 p.m.
  • Visit note draftedReady
  • School physical formReady
  • Camp medication formReady
  • Vision screening follow-upScheduled
  • Message to the parentSent

Built for independent practices

The fit is strongest where a visit keeps generating work after it ends.

Letters parents and employers ask for, education that has to be sent, referrals that have to be chased, and follow-ups that have to be remembered. Pediatrics feels this every day, and so do most outpatient practices.

  • Solo and small practices: a growing operational load without adding administrative headcount.
  • Pediatrics: parent messages, school and camp forms, excuse letters and follow-up from visits that were already busy.
  • Multi-provider and specialty practices: referrals, documents and follow-up coordinated across providers instead of inside individual inboxes.
A doctor working on a laptop in a bright clinic office

In the room and before it

The note is drafted in the room. The forms are done before arrival.

  • Smart scribing · follow-up visit

    06:12
    Reason for visit
    Cough for four days, worse at night. No fever since Saturday.
    Assessment
    Likely viral bronchitis. Lungs clear, no signs of pneumonia.
    Plan
    Honey at night, fluids, recheck in 2 weeks if not improving. School letter for two days.

    Ambient scribing in the room or on video. SmugMe drafts the note from the meaning of the visit, in the sections your chart uses.

  • Smart forms · new-patient intake

    Draft
    • Child's full name
      Text
    • Known allergiesNew
      Checklist + other
    • School or daycare
      Text
    • Parent signatureNew
      Signature · date

    Describe the form you need and SmugMe drafts it. You review the fields, then send it, track it and nudge families who have not finished.

What changes for your team

The front desk stops retyping the visit.

  • Letters at checkout

    School, camp and work letters are drafted from the visit, so the front desk prints instead of typing.

  • Referrals that close

    Each referral carries its context, the family knows what to expect, and the practice can see whether it happened.

  • Follow-ups that go out

    Rechecks, results calls and recalls land on a list your team works, not in someone’s memory.

Questions from clinics

Before you apply

Do we have to change our EHR?

No. SmugMe works alongside the EHR you have. The chart stays the system of record.

Can we keep our current scribe?

Yes. Keep the scribe you like and use SmugMe for the work that follows the note, or use SmugMe’s ambient scribing as well.

Who checks the letters and messages?

Your team and your providers. Everything SmugMe prepares is a draft that a person reviews before it goes out.

SmugMe does the work. You take the credit.

We are working with a small group of independent practices before public launch. Founding practices get founder-level onboarding, a say in what we build next, and locked-in pricing. Bring us the workflow that costs your staff the most time.