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Telehealth

A video visit that ends like an office visit. Note, letters and follow-up included.

Families join from a link in a text message, on their phone or computer, with no app to install. The visit runs inside SmugMe, so it is documented, followed up and on the same timeline as every other visit.

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Video visit · rash follow-up11:00 a.m.
  • Link texted to the parentSent
  • Family joined from a phoneReady
  • Visit documentedReady
  • School letter readyReady
  • Recheck bookedScheduled

Product screens

  • Video visit · 11:00 a.m.

    08:41
    Dr. Example
    Parent and child
    Scribing the visit
    • NoteDrafting
    • School letterReady

    The scribe runs on video visits too, so the note is drafted before the call ends.

  • Text thread · parent

    10:55 a.m.
    • PracticeYour video visit with Dr. Example starts at 11:00. Join here when you are ready.
    • ParentJoining now.

    The join link arrives by text from the practice number. One tap and they are in.

Why video visits belong in the same platform

  • No app for families

    A link in a text opens the visit in the phone’s browser.

  • Documented the same way

    The scribe drafts the note on video just as it does in the room.

  • Nothing gets lost after the call

    Letters, referrals and follow-ups come out of a video visit like any other visit.

Questions

Do families need to download anything?

No. They join from a link on their phone or computer.

Is the video visit on the same record as office visits?

Yes. It sits on the same patient timeline, with the same documentation and follow-up.

SmugMe does the work. You take the credit.

We are working with a small group of independent practices before public launch. Founding practices get founder-level onboarding, a say in what we build next, and locked-in pricing. Bring us the workflow that costs your staff the most time.

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